Summary
I'm a software engineer with 3+ years of experience who's happiest when systems are running smoothly and nobody's getting paged at 3 AM. Currently a grad student at Northeastern.
Experience
Software Engineer
Northeastern University · Boston, MA
- ▸ Delivered an MVP integration for an ongoing project between Canvas LMS with Claude via Model Context Protocol (MCP), enabling AI-powered educational workflows and enhancing the learning management system with intelligent automation capabilities
- ▸ Built comprehensive AI-powered incident resolution systems, automated response mechanisms, and conversational workflows for ServiceNow platform, streamlining IT operations and reducing manual intervention
- ▸ Developed a comprehensive faculty-facing dashboard with dynamic filtering and advanced search capabilities, successfully streamlining classroom management processes for over 5,000 users across multiple departments
- ▸ Implemented automated case routing system based on intelligent keyword analysis and user profiles, significantly improving response times and operational efficiency across the university's IT support infrastructure
JavaScript
Python
ServiceNow
Canvas LMS
Claude AI
MCP
REST APIs
React
Database Management
Software Developer A3
UST · Hyderabad, India
- ▸ Built secure REST API integrations with robust data protection mechanisms for seamless third-party system connectivity, ensuring compliance with enterprise security standards
- ▸ Created comprehensive reports, interactive dashboards, and real-time gauges to help product owners better understand their key performance indicators (KPIs) and make data-driven decisions
- ▸ Documented complex workflows and system integrations with detailed technical specifications, significantly streamlining development processes and minimizing support requests from development teams
- ▸ Successfully cleaned, normalized, and migrated more than 100,000 records from legacy sources onto the ServiceNow platform, ensuring data integrity and system performance optimization
REST APIs
ServiceNow
JavaScript
Data Migration
Dashboard Development
SQL
System Integration
Technical Documentation
Education
Master of Science in Computer Software Engineering
Northeastern University · Boston, MA
Aug. 2023 – May 2026
GPA: 3.6/4.0
Advanced Cloud Computing
Generative AI with LLMs
Data Structures and Algorithms
Web Design and UX Engineering
Database Management and Design
Bachelor of Arts in Economics
KL University · India
June 2016 – April 2019
GPA: 4.0/4.0
Microeconomics
Macroeconomics
Public Administration
World History
International Relations
Technical Skills
Languages & Technologies
Python
JavaScript
SQL
Bash
Linux
HTML/CSS
Frameworks & Libraries
React
Next.js
Express.js
Flask
Tailwind CSS
Database & Storage
Oracle
SQLite
Redis
PostgreSQL
Database Design
Data Migration
Cloud & DevOps
Docker
Kubernetes
Helm
Jenkins
Terraform
Git
AWS
CI/CD Pipelines
Enterprise & Integration
ServiceNow
REST APIs
GraphQL
Canvas LMS
AI & Emerging Technologies
Generative AI
LLMs
Claude AI
Model Context Protocol (MCP)
AI Integration
Conversational Workflows