●Reduced Kubernetes cluster log volume by 80% from 85TB by implementing Fluent Bit (log collector agent) filter pipelines to drop debug and trace logs at the collector level, combined with Datadog exclusion filters and SLO-based alerting, while maintaining full observability across critical services.
●Configured Nautobot (network source-of-truth platform) managing 1,500+ network devices across 150+ campus sites, automating device discovery, config templating, and compliance validation to reduce manual config errors by 85%.
●Configured RAG pipelines and agentic AI workflows for an enterprise AI assistant, grounding responses in internal knowledge bases and automating multi-step service resolution across 150,000+ AI-assisted interactions.
●Replaced 5 deprecated ERP integrations with modern REST pipelines and migrated 100,000+ records from legacy systems, cutting turnaround time by 60% and eliminating manual intervention entirely.
●Resolved production timeouts caused by a third-party API with no server-side filtering, implementing a paginated polling loop with exponential backoff to reliably ingest 100,000+ records per sync.
●Integrated AKIPS (network performance monitoring platform) with Nautobot via REST APIs to automate asset discovery and inventory sync, implementing conflict resolution and idempotency checks across 10,000+ infrastructure records.
●Grew 7 interns from onboarding to shipping production bug fixes and features independently within 6 weeks.
●Deployed multi-tenant infrastructure serving 3 enterprise customers, configuring access controls and process isolation with zero cross-tenant data leaks across 12 months of operation.
●Built backend integration workflows connecting SAP, Active Directory, and Microsoft Teams via async REST pipelines, processing 1,000+ requests/month and reducing manual handling time by 80%.
●Migrated 100,000+ records from legacy systems via ETL pipelines with deduplication and coalesce rules, validating referential integrity across 15 related tables to prevent data corruption.
●Built a Playwright-based E2E test automation framework covering multi-step workflows, dynamic field lookups, and async REST calls, improving coverage where native tooling had gaps.
●Authored integration architecture docs and deployment runbooks, reducing engineer onboarding time and cutting production support requests by 40%.